You can contact Ethiopian Airlines customer service to get information from a distance on prices, flight schedules, etc., to book a ticket or to resolve a problem remotely (claiming compensation for loss of luggage, reporting a problem). ,…). Knowing the availability of places in advance allows you to find another solution in case the Ethiopian company does not have them anymore. You can also change the date of your flight or wait for a date that suits you.
Reasons to contact Ethiopian Airlines customer relations
There are several reasons to contact the customer service of this operator. For example, you can buy or reserve your plane ticket via a phone call. This option saves you unnecessary travel and saves you time, both on booking and on carrying out your daily tasks. Joining an airline is also essential if you have a last minute change to make. Customer service will then be able to take care of changes to your flight dates as soon as possible. Contacting customer service directly allows you to avoid long waits if you are going to be there to resolve a dispute or make any complaint. Getting in touch with an airline operator thus gives you the possibility of settling various cases without having to travel and at a lower cost.
The usefulness of having Ethiopian Airlines phone numbers
They allow you to obtain special telephone numbers to reach the airline's customer service. The principle is simple; you can find the phone number you need on this page. You won't waste time with numbers that are not yet updated. The airline’s hours of operation are also included, saving you unnecessary time. You can schedule your call time so that customer service is available to answer you.
Other ways to contact Ethiopian Airlines
In addition to the telephone, you can also contact the members in charge of customer relations at the African company by filling out the contact form on their website. All you have to do is fill in the fields dedicated to you (last name, first names, etc.) and send your message.
In the event of a complaint, the Ethiopian Airlines site has a doc dedicated to complaints.
Social networks are also great ways to reach this operator. Facebook (https://www.facebook.com/EthiopianAirlines/ ), Twitter and linkedin allow you not only to follow the news of the company, but also to contact its customer service. For example, you can send a private message to the manager of your operator's Facebook page. All you have to do is introduce yourself, send your reservation number, enter the email address used for the reservation and detail the reasons for your request.
Opt for the postal route
It is possible to reach an airline's customer service by post, but this option should be discarded if you want a quick response. Of course, the brand will get back to you as soon as possible, but in the event of loss of luggage, a change of date or a refund, this option is not the most practical. Refunds must be made according to the deadlines imposed by the airline. Beyond the agreed deadlines, it is no longer possible to be reimbursed. It remains one of the solutions to highlight if the reasons for your contact are for information purposes. File processing can also be done remotely. This will prevent you from unnecessary back and forth.
So, there are many ways to contact an airline. You just need to choose the one that suits you best. In any case, you will not have to move, everything will be done remotely. You save money and your case will be resolved quickly.